As it is effective communication plays an extremely important role in the efficient management of teams at all times. However, this aspect gains eve greater significance when an organization is going through disruptive times. Given the wide range of decisions to be made and the variety of problems that need to be solved during such times, business leaders need to communicate effectively with their teams. In this context, the top career transition coaches in Canada advice their clients to focus on the following key aspects of communication.
Quantity Of Communication
The leaders should inform their teams about any critical decisions at the earliest. Any information about changes in roles and responsibilities, updates to key business strategies, workforce management, and even the methods of problem-solving should be communicated to the teams without any delays. By sharing information with the teams well in time, the leaders help in creating a sense of safety and trust amongt the team members. Frequent communication is also essential to prevent the spread of rumors and misinformation among the workforce.
Quality Of Communication
While it is important for leaders to communicate with their teams in time, it is equally important for them to offer clear and authentic information. This is especially true if the organizations have to lay off employees as a result of the disruption. According to the experts of outplacement coaching in Canada, being transparent in their communication with employees during disruptive times is extremely essential. This makes it easier for the employees to accept the ongoing changes and helps them to prepare for taking up new roles and responsibilities with a positive mindset.
Have An Open And Empathetic Approach
Leaders need to adopt an empathetic and open approach while communicating with their teams during times of disruption. They need to provide a sense of certainty in the team members of being constantly available to resolve their doubts and queries and listen to their ideas and opinions. The consultants from the top career transition firm in Canada believe that building such open channels of communication is essential for establishing a human connection between the leaders and their team members. This in turn can help assure the team members of the support and guidance of their leaders and enhance their trust and loyalty in them.